Q: My children will be departing from ISHCMC. How do I inform the school?

The Withdrawal Process at ISHCMC is as follows:1. Family notifies the Community Support2. Community Support will send the withdrawal form advise the parents of the leaving process via email3. Parents submit the completed withdrawal form4. Other departments will work with the family to complete the sign-out process, in which any outstanding library books/textbooks and devices will be returned to the school before departure. The sign-out process will begin close to the student’s last day of school5. All leaving students will receive two supporting documents (Statement of Enrollment and School Reports) from the Primary/Secondary Office after completing the sign-out procedure, typically on the last day of school.**Note: We only issue 1 copy of Statement of Enrollment, and 1 copy of the school report. If additional copies are needed, parents can print extra copies from SEQTA or copy the original documents and bring the form to school for official stamps (need at least 1 week of notice)

Question 1

How do I access the different systems and portals we use at school?
Who can I contact for log-in information?

Accepted Answer

The following are various platforms that parents can access to manage their children’s learning

Toddle - Learning Management System. Communication between parents and teachers (primary only), about classroom contents and activities 
As of February 2023, we are moving to Toddle and phasing out Seesaw  
SEQTA - Learning Management System. Communication between parents and teachers (secondary only)
Meet the Teacher - After-school activity sign-ups (primary only)
Powerschool - Database. Student and parents contact info updates (whole school)

Log-in information was sent out via email from our IT department on the first day of school. If you are having problems with accessing any of the platforms above, please contact IT Helpdesk at helpdesk@ishcmc.edu.vn.

Question 2

My children will be departing from ISHCMC. How do I inform the school?

Accepted Answer

The Withdrawal Process at ISHCMC is as follows:1.⁠ ⁠Family notifies the Community Support2.⁠ ⁠Community Support will send the withdrawal form advise the parents of the leaving process via email3.⁠ ⁠Parents submit the completed withdrawal form4.⁠ ⁠Other departments will work with the family to complete the sign-out process, in which any outstanding library books/textbooks and devices will be returned to the school before departure. The sign-out process will begin close to the student’s last day of school5.⁠ ⁠All leaving students will receive two supporting documents (Statement of Enrollment and School Reports) from the Primary/Secondary Office after completing the sign-out procedure, typically on the last day of school.**Note: We only issue 1 copy of Statement of Enrollment, and 1 copy of the school report. If additional copies are needed, parents can print extra copies from SEQTA or copy the original documents and bring the form to school for official stamps (need at least 1 week of notice)

Question 3

My child has transferred to a different school within/outside of Vietnam. Can we still receive this year’s yearbook?

Accepted Answer

Yes, you can still receive the school yearbook after departing ISHCMC/Vietnam.

We can arrange overseas delivery, or direct pick up from school. Please email communications@ishcmc.edu.vn to arrange this.

Question 4

How do I update my contact information?

Accepted Answer

Please visit our PowerSchool Parent Portal, and update your information via Contact Update under the “General Form” tab. Parents' contact information, current address, emergency contacts can be updated directly, anytime.

Question 5

What should I do if I have worries about a child’s wellbeing and safety?

Accepted Answer

Safeguarding is something we take very seriously at ISHCMC. We are committed to our duty to safeguard and promote the welfare and wellbeing of children and young people in our care and those who work in the school. Through our work we aim to ensure a safe learning and working environment for students, staff, parents and visitors alike. We take our responsibilities in relation to safeguarding and child protection very seriously.

If you have any concerns, please contact one of our Designated Safeguarding Leads, or any other staff member on campus you feel comfortable talking to.

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School Life Guide

ISHCMC FAQ

How do I access the different systems and portals we use at school? Who can I contact for log-in information?

My children will be departing from ISHCMC. How do I inform the school?

My child has transferred to a different school within/outside of Vietnam. Can we still receive this year’s yearbook?

How do I update my contact information?

What should I do if I have worries about a child’s wellbeing and safety?

ISHCMC COMMUNITY GUIDE

A comprehensive guide has everything you need to navigate our school