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  • Writer's pictureISHCMC

ISHCMC Voice of the Parent Survey Guide

Your voice matters! We are excited to announce the launch of the ISHCMC Voice of the Parent survey, designed to gather valuable feedback on your experience at our school. This survey, conducted by Cognita, offers you the opportunity to share your thoughts confidentially and directly influence our continuous improvement efforts. Your input shapes our decisions and direction, ensuring that we maintain excellence in all aspects of school life. Keep an eye out for the survey, coming your way on February 22nd. Your participation is key to our shared success at ISHCMC.

To give you a better understanding about the Voice of the Parent Survey, check out the frequency asked questions below:

What is the Voice of the Parent survey?


Cognita’s Voice of the Parent survey is an effective platform for our school to gather feedback from our parents which covers a wide-ranging scope of their experience at ISHCMC. Responses are kept confidential and are only viewable by the leadership teams at ISHCMC and Cognita. 


When will the survey be sent out?


The survey will be sent to parents directly by Cognita on the 22nd of February. Please note the survey should take approximately 10 minutes to complete.

The deadline to complete the survey will be mid March.  Watch out for the email from containing the survey link.


How does your voice impact our decisions and direction?

Our community's voice is an important part of our school's continuous improvement.  Your invaluable feedback is instrumental in our pursuit of excellence at ISHCMC. To guide our practice at ISHCMC we use a ‘community voice feedback loop’ that guides the steps that we take in response to our community's voice. Voice of the Parent is one of our feedback gathering tools and we encourage you to get involved. 

How does the Voice of the Parent survey work?

  Here are the steps to participate:

  1. Look out for the confirmation email: The email will come from and will contain the survey link.

  2. Choose your preferred language: English, Vietnamese, Japanese, or Korean and complete the survey in your chosen language.

  3. Provide your feedback and comments to support your score. There is a scale of 1 - 10, which represents your level of satisfaction. The responses to this scale will provide the school areas that you believe we are being successful in and those that require attention for improvement. Please see a guide to scoring below:

Please note that only one parent in the family will receive the survey for the entire family. If you do not receive the survey, please check with your spouse.

What impact does this survey have? 

The results of this survey make a significant contribution to the direction of how our school looks to improve our educational and community experience. Do note that the feedback, suggestions and ideas become woven into both our ongoing short and long term plans. 


Will our community receive the results?


We are committed to being transparent with our community. In the weeks following the survey closing, we will collate and discuss the feedback obtained with the relevant leaders at ISHCMC. Themes and trends will be identified across the divisions of school life, which will be published to our community.



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