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  • Writer's pictureISHCMC

Navigating Online Platforms & Helpdesk Resources: A Guide for New Parents

We recently hosted an insightful workshop designed to assist parents in navigating the online platforms crucial to your child's educational journey at our school. As technology becomes an integral part of education, understanding how to utilize online resources and access support through our helpdesk is essential.

What the Workshop Covered:

The workshop covered different topics to help parents navigate the online school experience better:

  • Getting to know Online Platforms: Understanding what each platform does and how they contribute to your child's school experience.

  • Communicating effectively: Tips on talking with teachers, staff, and other parents through the school's communication channels.

  • Accessing Learning Resources: Learning how parents can find and support their child's learning through online resources.

  • Troubleshooting and Helpdesk Support: Sharing on how to access the school's helpdesk for technical assistance and solving issues.

For those who missed the workshop or want to revisit the valuable information shared, you can access the presentation slides here. For IT Helpdesk or for general inquiries please contact

We understand that adapting to new technologies and educational platforms can be a journey, and we're here to support you every step of the way. Don't hesitate to reach out to our helpdesk for any assistance you may need.

Welcome to the school community, and here's to a successful and tech-savvy academic year!



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